Parent Policy

Introduction

Welcome to our tutoring platform. This Parent Policy outlines the terms and conditions that govern your use of our platform as a parent or guardian seeking tutoring services for your child. By registering as a parent and booking tutoring sessions, you agree to comply with these policies.

These policies are designed to ensure a safe, professional, and effective learning environment for your child while maintaining clear expectations and responsibilities for all parties involved.

1. Account Registration

• You must be a legal guardian or parent of the student
• Provide accurate personal and contact information
• Include details about your child's grade level and learning needs
• Maintain current and active contact information
• Create secure login credentials and protect account access
• Agree to our terms of service and privacy policy

2. Student Information and Privacy

We take student privacy and data protection seriously. Parents are responsible for providing appropriate information about their child.

• Provide accurate student information including age, grade, and learning goals
• Inform us of any special learning needs or accommodations required
• Share relevant academic records with tutor consent only
• Understand that student information is protected by our privacy policy
• Control what information is shared with tutors
• Report any privacy concerns immediately

3. Booking and Session Management

4. Payment Arrangements

Parents are responsible for arranging and handling all payment matters directly with tutors.

• Discuss payment terms directly with your selected tutor
• Agree on rates and payment methods with the tutor
• Handle all payment transactions directly with the tutor
• Platform is not involved in payment processing
• Payment disputes should be resolved between parties
• Keep records of payment agreements for your reference

5. Cancellation Policy

6. Communication Guidelines

Effective communication between parents, tutors, and our platform ensures successful learning outcomes.

• Use the platform's messaging system for all communications
• Be respectful and professional in all interactions
• Provide constructive feedback about tutoring sessions
• Report any concerns through appropriate channels
• Respond to tutor messages within reasonable timeframes
• Keep contact information current and accurate

7. Student Safety and Conduct

8. Academic Integrity

We are committed to promoting honest academic practices and ethical learning.

• Tutoring focuses on skill development and understanding
• Test preparation emphasizes learning, not cheating
• Homework help promotes independent thinking
• Academic honesty is strictly enforced
• Report any integrity concerns immediately
• Violations may result in service termination

9. Account Termination

We reserve the right to terminate parent accounts that violate our policies or terms of service.

• Immediate termination for serious violations
• Written warnings for minor infractions
• Access to platform services will be revoked
• Reason for termination will be provided
• Appeals process available for disputed cases
• Payment arrangements remain between parents and tutors

10. Policy Updates

We may update this Parent Policy to reflect changes in our platform, services, or legal requirements.

• All parents will be notified of policy changes
• Continued use constitutes acceptance of updates
• Major changes require explicit consent
• Previous versions archived for reference
• Updates effective 30 days after notification
• Contact support for clarification of changes