Tutor Policy

Introduction

Welcome to our tutoring platform. This Tutor Policy outlines the terms and conditions that govern your participation as a tutor on our platform. By registering as a tutor and providing tutoring services, you agree to comply with these policies.

These policies are designed to ensure a safe, professional, and effective learning environment for all users. Please read this document carefully before providing any tutoring services.

1. Eligibility Requirements

• You must be at least 18 years old
• You must have relevant educational qualifications in your subject area(s)
• You must demonstrate teaching competence and subject matter expertise
• You must provide accurate and truthful information in your profile
• You must have the legal right to work in your country of residence
• You must maintain active communication channels (email, phone)

2. Registration and Verification

Tutors can register without providing background verification documents initially. However, if a parent requests verification, tutors must provide the required information within 24 hours.

• Complete the online registration form with accurate information
• Create a professional profile with detailed subject expertise
• Set up availability for tutoring sessions
• Agree to our terms of service and privacy policy
• Verification on Demand: If a parent requests verification, provide proof of qualifications within 24 hours
• Platform Notification: We will email you if a parent requests your verification documents
• Response Time: You have 24 hours to provide requested verification documents
• Failure to Respond: Accounts may be suspended if verification requests are not addressed

3. Tutor Responsibilities

4. Session Management

Tutors are responsible for managing their tutoring sessions effectively and professionally.

• Confirm all booking requests within 24 hours
• Provide session materials in advance when possible
• Prepare lesson plans and learning objectives
• Use approved communication platforms only
• Document session progress and outcomes
• Notify platform administrators of any issues

5. Session Management

Tutors are responsible for managing their tutoring sessions effectively and professionally.

• Confirm all booking requests within 24 hours
• Prepare lesson plans and learning objectives
• Provide necessary materials and resources
• Use approved communication platforms only
• Document session progress and outcomes
• Communicate with parents about session details
• Discuss payment arrangements directly with parents

6. Code of Conduct

7. Account Termination

We reserve the right to terminate or suspend tutor accounts that violate our policies.

• Immediate termination for serious violations
• Written warnings for minor infractions
• Appeals process available for disputed terminations
• Platform access will be revoked immediately
• Reason for termination will be provided in writing
• Payment arrangements remain between tutors and parents

8. Policy Updates

We may update this Tutor Policy from time to time to reflect changes in our platform or legal requirements.

• All tutors will be notified of policy changes
• Continued use constitutes acceptance of updates
• Major changes require explicit consent
• Previous versions archived for reference
• Updates effective 30 days after notification
• Contact support for clarification of changes